Working Together to get through a Tough Situation

Working Together to get through a Tough Situation

To all B&D and Scale Systems customers and suppliers:

Your business and success are important to us. With recent events and the continued escalation of the Coronavirus (COVID-19) pandemic, we want to share the steps we are taking to ensure that we offer the same quality service that your operation depends on.

Our leadership team is closely monitoring information from the Centers for Disease Control (CDC) and World Health Organization (WHO). We have implemented several measures to maximize the health and well-being of our employees, customers, and suppliers. Some of these measures include social distancing (like passing on traditional handshakes recommend by the CDC), and self-quarantines if any employee feels remotely symptomatic. We have reduced site visits and are opting for remote discussions by leveraging technology as well as temporarily restricting attendance to international and domestic conferences and training.

As always, when you contact any B&D or Scale Systems team member you will find that we are here to assist you in every possible way. We do not plan to close any shops or offices and recommend that customers and suppliers use technology first before visiting one of our locations in person whenever possible. Despite recent industry supply issues, B&D is well equipped to provide crucial products and services by utilizing our three distribution centers, local, regional, and national supplier channels, as well as our own engineering and technical teams to come up with new alternative solutions, just as we have during other emergencies and natural disasters in the past.

We cherish your partnership and know that the long-term health of both our businesses and employees is a shared responsibility. We want you all to know how seriously that we are taking this responsibility, just as we know that you all are as well. We look forward to the day when we can all return to business as usual, but until that day, we stand ready to do all that we can do to help you through this time.